Innovative Services to help organizations explore, analyze and understand information using Microsoft's FAST technology
The Challenge
In the current challenging environment, companies are faced with enormous challenges on how to work with the large volumes of data that is being collected in various forms. Some of the key challenges include:
- How to increase sticky relationship with customers on external websites and secure extranets
- Growth of unstructured data in hundreds of file formats, on disparate platforms and systems
- Use of diverse tools such as wikis, blogs, discussion forums and team workspaces by individual users for communication and collaboration
- Increased regulatory pressure to control and produce digital communications and records in a timely manner
Netwoven Enterprise Search Solutions
Netwoven's Enterprise Search services use technologies from Microsoft that allow organizations to:
- Blend content from diverse sources
- Enable Clustering
- Enable Faceted classification of content
- Enable advanced visualization
- Unlock latent value of existing systems through improved access
Netwoven can improve access and reuse of business information and reduce waste of recreating business informatio through a six-step structured, phased methodology:
- Business and Organizational Diagnostic: Assess the current content infrastructure, pain points, process discipline, and team collaboration dynamics
- Business Priority: Identify the 2-3 highest impact areas which can have the highest impact on win-rate and that can be enabled through technology
- Information and Collaboration Architecture: Define the type of content – structured and unstructured - that need to be leveraged as well as map the formal and informal communication and collaboration flows
- Technology Architecture & Implementation: Define the technology architecture and implement the system over a fast cycle time, using standardized components, and lower cost global delivery model
- Organization and Change Management: Work with client leadership to help develop and implement changes in training, behaviors, measures, metrics, and incentives to drive effective system usage and realize competitive advantage
- Ongoing Staff and Technology Support: Provide cost-effective ongoing support
Benefits
- Improved access to information