Empower employees, customers, and partners to collaborate, communicate and innovate

The Challenge
AIIM, the Enterprise Content Management association, defines Enterprise 2.0 as a system of Web-based technologies that provide rapid and agile collaboration, information sharing, emergence, and integration capabilities in the extended enterprise. Many organizations want to apply Web 2.0 technologies in the enterprise – especially those that enable people to collaborate more easily via the formation of online communities.

Social software applications take a user-centric approach to working with enterprise-focused content. Some help foster stronger, more personal connections between companies and their customers, partners or suppliers. Others expose the collective wisdom of a networked workforce.

Netwoven Solutions for Social Networking
Netwoven’s Social Networking Services for ECM leverage the Enterprise 2.0 capabilities in SharePoint 2007 to create shared online places for work colleagues to connect, find and share information, and ultimately work more efficiently. These innovative web applications can be built reflecting organization hierarchy, membership groups, and robust user profiles. Users become “colleagues” that can belong to multiple membership groups, independent of their workgroup.

Netwoven extends existing organizational directory services, combined with additional information sources to knit together a team-based view of organizational relationships. All the functions that Enterprise 2.0 users have come to expect are there – from instant messaging to people search to interest matching between and among colleagues.

The Benefits

• Enhance communication and collaboration that increases productivity in day-to-day activities and projects
• Foster connections between your internal teams, interdepartmentally, or with external suppliers across organizational lines, geographic locations, and time zones
• Handle unstructured problems and share knowledge outside of the traditional structural boundaries
• Quickly locate subject matter experts and gain a deeper understanding of team structures and organizational relationships
• Develop community to maintain long-term organizational memory