Office 365 Business Analyst (Multiple Openings)

Working at Netwoven

Employees Speak


Netwoven provides a competitive benefit program that includes:

  • Competitive Remuneration structure
  • Flexitime/Work From home facility
  • Training to develop specific skill sets
  • Flat organizational structure and open communication system
  • Mentoring and coaching to develop technical and managerial skills and vice versa
  • Employee Engagement Activities
  • Opportunity for Innovation and Encourage Autonomy
  • Onsite opportunities
If you think the way we do click to view our list of open positions in the USA and India. For more information, email us at

Requires good working knowledge of how users use O365 services especially SharePoint Online, OneDrive for Business, and Yammer.

1) Review present WebTrends-based SharePoint analytics. Work with WebTrends support as appropriate

2) Review present Yammer analytics (deprecated by Yammer):

– Review homegrown/Excel-based tools to review data from the Yammer Data Export function

3) Review Yammer analytics third-party solutions:

– installation mode

– data hosting model

– cost profile (by server, by # users)

– potential opportunity to leverage same tool for SharePoint Online + Yammer

– summary of investigation with Juniper team

4) Implement at least one Yammer analytics solution:

– review results and report back to team

5) Responsibilities:

Develop and manage Customer Relationships

  • Develop a Trusted Advisor relationship within the customer’s management team
  • Advocate the Voice of the Customer internally
  • Manage multiple client relationships with a focus on quality of relationships, adoption, retention and growth.

Develop Customer Success Strategies

  • Develop strategic customer playbooks including business case attainment approaches, action plans and organizational coverage structures to develop and expand relationships
  • Collaborate with customer executive sponsors and operational partners to prioritize attainment of our mutual business goals and success criteria

Obsession with Data/Analytics

  • Analyze in-depth data and reporting available for clients — coupled with cutting-edge research related to behavior change and engaging populations in health — to make strategic recommendations to enhance program outcomes and engagement and maximize client return on investment.


  • Experience in implementing & usage of GainSight
  • Leverage GainSight and other tools to nurture existing customers
  • Drive continued adoption and utilization of Centrify products.

Prepare analytics reports for client team based on the solutions in 1-4

  • Technology consulting or similar business experience
  • Demonstrated project experience with regard to estimates, planning and deliverables
  • Proven ability to understand a customer’s needs
  • Experience developing technical requirements based on business imperatives

For our current projects, we are looking for engineers with the capability and knowledge to develop large, scalable data-centric applications; you must have several years of hands-on experience, including:

  • Full lifecycle experience surrounding large scale data warehousing and business intelligence solutions
  • Proficient SQL Server skills: TSQL, DB and DW schema design, performance optimization
  • Strong SSAS skills: DAX, tabular/columnar schemas, dimensionality, star schema
  • Proficiency in emerging MS BI offerings: Power BI, O365
  • Current SSIS capabilities: framework and design patterns, deployment, management
  • Visualization and reporting experience: SSRS, PowerView, dashboards, scorecards
  • Relevant SQL experience: Oracle, MySQL, PostgreSQL, etc.
  • Working knowledge of  NoSQL: MongoDB, Cassandra, BigTable, Dynamo, etc.
  • Cloud development experience: AWS, Azure, etc.
  • Mathematics background: analytics, regression, data science, KPIs, AML, etc.
  • SharePoint and .Net development experience
  • 3+ years’ experience in pharmaceutical, healthcare, or financial industry
  • Experienced in designing and configuring SharePoint (2007 and 2013), Yammer, MS Office Suite, and other collaboration computing tools
  • Proven ability to troubleshoot user challenges with SharePoint Sites (Questions, Issues, Quick Fixes, etc.)
  • Experience in providing direct internal customer services

Ideal Candidates Would Also Have:

• Experience working directly with stakeholders for requirements gathering




  • Bachelor/Master of Science degree in Computer Science or related discipline
San Francisco, CA