Transform your business by increased collaboration and better managing your information assets.

80% of the organization’s information is unstructured content
Digital content is expected to grow to 7+ Zettabytes during 2015
45% of employees have problem with finding information

Portal and Collaboration

When properly designed and executed, portals also referred as “intranets or extranets” enable organizations to be more strategic, improve productivity and increase employee, customer or partner satisfaction. These intranets enabled organizations deliver right information at the right time to the right people. Today’s cloud, mobile and social technologies offer a way to expand on the idea of delivering information to employees, customers and partners with a set of robust tools that offer anytime, anywhere access to information, knowledge, expertise and tools – all designed with the employee experience in mind. It is this critical shift in providing a compelling experience that is allowing portals to have not only a dramatic impact on productivity and efficiency, but engagement as well. Next-generation portals can be tailored to deliver relevant content to specific users and user types with integrated search functionality providing instant access to relevant transactional data from across business applications, all with security and role-based permission managed through single sign-on. When employees, customers, or partners log in, the portal must know who they are, their role, location, and function in order to deliver a highly personalized experience. Netwoven has worked with many organizations to develop various types of portals using advances in social, mobile, and cloud technologies:

  • Employee Social Portal
  • Customer Social Portal
  • Public Website

For additional information or to speak with one of our experts, please email us at


Document Management

According to Gartner, roughly 80% of an organization’s information is unstructured content in documents, emails, social sites. Yet, organizations only spend 20% of their IT budgets on solving document related problems leading to compliance and legal issues, and reduced efficiency in finding information. Netwoven has worked with organizations in many industries to help manage the document lifecycle. Whether your content exists in Lotus Notes, Documentum, Livelink, Filenet, Fileshares or other document management repositories, our consultants can create a comprehensive strategy and realize the benefits of implementing the various components for managing your documents. Our services include:

  • Taxonomy and ontology management
  • Search management
  • Content creation and publishing
  • Workflows

For additional information or to speak with an expert, please email us at


Records Management

In today’s digital world, Electronic information is being generated at an astounding pace. As a result, companies are daunted by the prospect of conquering this Everest and have been slow to implement records management policies. These policies are not one-size-fits-all. However, all well-designed records management policies offer at least the following benefits for any company:

  • Improved understanding across the organization of managing information
  • Improved Accountability
  • Compliance with the law

The decision to implement or improve a records management policy is not always an easy one. Designing a records management policy from scratch requires an up-front investment in proper people, process and technology infrastructure. For additional information or to speak with our experts, please email us at


Business Process Management

According to Gartner, the Business Process Management (BPM) market is evolving into intelligent business process management (iBPMS), adding more emphasis on support for greater system and human intelligence within business processes. Capabilities such as “what if” process simulation, optimization and the ability to gain insight into process performance have been included in many BPMS offerings for several years. iBPMS has added enhanced support for human collaboration, integration with social media, mobile access to processes, more analytics and real-time decision management. BPM combines people, process and technology to improve organizational performance and customer value. The key intent and ultimate goal of iBPM is to foster communication and establish optimal businesses processes. You want to understand how work is performed today and/or how your organization wants to efficiently and effectively work in the future. In addition, continuously review business processes to ensure they are meeting the goals and objectives of your organization through well-defined metrics. Our services include:

  • BPM Strategy and Roadmap Definition
  • Business Process Re-engineering
  • Technology Assessment
  • Implementation

For additional information or to speak with one of our experts, please email us at


User Adoption

An idea has no value unless it can be communicated and the value of a prototype is the vision of what the final outcome would be. Eventually, the goal of effective rapid prototyping is to convince oneself and others of an idea. The “Aardvark Theory” of product – “Fake it till you make it” could be well followed as a design guideline for organizations. Our team of UI designers help with wireframe, and prototyping and keep improving until what is expected is created. The final result of this effort is a design that provides the following results:

  • Designs that increase adoption and engagement
  • Designs that are modern and mobile friendly
  • Platform independent user interface design

For additional information or to speak with an expert, please email us at



Governance seems to mean different things to different people. For some people, governance involves building out a governance plan, establishing a governance committee, and scheduling recurring governance meetings. For others, it can mean the manner in which one rules a nation. The Oxford English Dictionary defines governance as “the action or manner of governing,” or for our purposes, the actions you take in order to govern.

Our team of experts have extensive experience in working with organizations of all sizes to define and implement a governance model that can provide the following benefits:

  • Increase adoption
  • Compliance
  • Manage cost
  • Keep a well managed system delivering value to end users

For additional information or to speak with an expert, please email to



Featured Resources

RSS Blogs – Leaders in Content, Collaboration, Social and Analytics Technologies

  • Five Ways to Improve Customer Service by Deploying Intelligent ChatBOTs May 4, 2017
    ChatBOT – the artificial conversation agents that are rapidly becoming a ubiquitous and integral part of the overall digital experience. The post Five Ways to Improve Customer Service by Deploying Intelligent ChatBOTs appeared first on Leaders in Content, Collaboration, Social and Analytics Technologies.
  • Six Ways A Customer Portal Can Connect Your Enterprise March 15, 2017
    A quick check of iTunes reveals a stark truth – there is no such thing as a greatest hits album for on-hold music. Yet, there your customer lingers, phone propped on their shoulder, while they listen to some faceless jazz tune and contemplate exactly how they’ll react to this lengthy wait: They could simply complain […]
  • Jelly Belly Case Study
    SharePoint 2016 Migration Jelly Belly Candy Company hired Netwoven, a long time IT business partner of the company, to assist with the migration. Netwoven presented a compelling proposal that blended both its Onshore and Offshore capabilities to provide optimal service for this project.
  • Juniper Success Story
    Engaging the user: How Netwoven helped Juniper modernize its method of facilitating and indexing conversational knowledge.
  • Silverlight Tips & Tricks: Easy steps to use Dependency Property, Tree Viewes and more
    Silverlight is rapidly emerging as technology of choice for User Interface implementation for web based application. 
  • Using SharePoint 2010 for your Web Properties
    SharePoint 2010 is used widely as a content or document management system, for company intranets, extranets and public websites.

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