NETWOVEN’s Infrastructure Management Services help customers optimize their IT infrastructure environments by providing process-driven, cost-effective, end-to-end support services.

We provide Infrastructure Management Services across all segments of the IT infrastructure:

• Service Desk (including multi-lingual support)
  
• Data Center Management:
  
• Network Management and Monitoring
  
• Security Management
  
• Remote Desktop Management and End User Support

Whether you prefer to engage with us in an outsourced, SLA-driven, ‘managed services’ model, or an ‘out-tasked’ (staff augmentation) model, our experienced teams are committed to providing you with efficient and high quality services to meet your needs.

Like all other Netwoven services, we use a right sourced model by combining teams in local geographies with our global development center in India.

 Our managed services are based on a tiered, ITIL-based, service delivery model, which ensures that high efficiencies are realized through resource optimization across general and specialized skill sets and across onsite/offshore resources.  Our delivery model is also designed to ensure high quality, SLA-driven services with attributes such as responsiveness and end-to-end services ownership.