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Microsoft 365 Office 365

Update Office 365 technical contact for error reporting

By default, Office 365 sends all service related mail alerts to all global administrators associated for that tenant except the Directory Sync error reporting which is sent to only the technical contact for that tenant.

In most scenarios, a person who sets up the tenant and performs the initial migration/synchronisation is usually configured to the tenant Technical Contact. However, once the Tenant is configured and migrations are completed, it is desirable that someone from the company administrator needs to receive these mail alerts and thus the need to assign technical contact for the tenant. Hence to configure the technical contact for your tenant, follow these steps.

Steps:

Alerts sent to mail looks like this.

s1

Open Office 365 AdminCentre.

s2

Click on the Company name on top right corner to open organization’s contact form.

s3

Scroll down the list and you should find.

r2

Click on save at the bottom of that form and you are done.

r3

Conclusion:

Though this is a small trick but sometimes it is tricky to find the right way to get this critical information update done. Hope you will find it useful.

Subhendu Das

About Subhendu Das

Subhendu Das is a technically competent IT Professional offering a distinguished career donning leadership roles for over 18 years primarily in IT Infrastructure Services along with a 12 years’ experience in IT Education Industry as a lead Educationalist.

Subhendu has been working as a Senior Manager – IT Infrastructure with Netwoven and he is driving a team of IT Administrators and building sound IT Infrastructure for developers and remote servers in US. He is also actively involved with various client infrastructure migration, SharePoint, Exchange and Office 365 projects.

Subhendu holds a Bachelor of Science from Calcutta University and also is a graduate from National Institute of Information Technology. He is a Microsoft Certified professional with certifications in MCSE, MCITP, MOS, MCTS, MCSA.

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