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Five Ways to Improve Customer Service by Deploying Intelligent ChatBOTs
Tick tock Your business is on the clock Technology has transformed the world into a place where expectations are filled instantly The bane of the consumer’s existence – cheesy hold music, a closed sign, or an endless wait for an email response – is no longer a hurdle without conquest[...]
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Tick tock Your business is on the clock Technology has transformed the world into a place where expectations are filled instantly The bane of the consumer’s existence – cheesy hold music, a closed sign, or an endless wait for an email[...]
A quick check of iTunes reveals a stark truth – there is no such thing as a greatest hits album for on-hold music Yet, there your customer lingers, phone propped on their shoulder, while they listen to some faceless jazz tune and contemplate[...]
In the recent days, you might have heard lots of talks on Office 365 Groups, that Groups will soon replace SharePoint, Yammer etc etc” There are many things which are far from the truth In this blog, I will try to clear some of the misconception[...]
You may recall a recent blog where we talked about the importance of integrating a business intelligence (BI) strategy as part of your enterprise’s recipe for success Software that can help turn analytics and data into dollars and cents is one of[...]
If you have been a faithful reader of our latest blog posts, you may be catching our drift – Microsoft Office 365 has put the tech giant squarely on the map when it comes to enterprise collaboration[...]