Business Analyst

Job Location :
Kolkata, India
Job Type :
Permanent
Job Compensation :
Industry Standard

Job Description

Netwoven is looking for an experienced “Business Analyst” for Office 365/ SharePoint, with proven track record in complex and International projects. The person will be responsible for project delivery to the clients of Netwoven, ensuring that progress is maintained, managing risks, resolving issues, and ensuring that all team members follow the Netwoven’s good practices.

As a Business Analyst, you will work with the Netwoven Microsoft implementation & delivery team including the Engagement Managers, Delivery Managers, PMO, and business stakeholders; managing the overall deliverables of design, build, and test & deploy implementation of O365 solutions, conforming to the Client’s Project Delivery Framework and default information security framework. You are able to manage the Client’s expectations through delivery excellence, risk mitigation & manage client relationships.

You will also engage with prospective Customers and lead the company's efforts in the discovery, analysis, solution presentation and demonstration to ensure Netwoven continues to win new Microsoft Dynamics 365 (CRM/ AX) customers.

Responsibilities:

  • Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency
  • Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements
  • Create and facilitate efficient and cost-effective solutions and analyze systems specification to meet business requirements
  • Supervise all integration processes with new clients and other third-party vendors
  • Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in form of reports, which may be used in professional publications
  • Ensure that all documents are safely kept and accessible for future reference, and carry out routine testing of software patches; assist with new releases and approve all User Acceptance Testing
  • Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues
  • Supervise project development processes with clients and vendors for the successful execution of projects
  • Monitor queue to ensure that all necessary orders are checked and released on time
  • Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency
  • Gather intelligence from corporate executives and middle managers about needs and future growth
  • Partner with application directors and creators to ensure each project meets a specific need and resolves successfully
  • Assume responsibility for project tasks and ensure they are completed in a timely fashion
  • Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
  • Compile and distribute reports on application development and deployment
  • Design and execute A/B testing procedures to extract data from test runs
  • Evaluate and draw conclusions from data related to customer behavior

Consultative Skills

Knowledge and Expertise

  • Minimum 10 +years of work experience in the IT Industry
  • 7 to 8 years or higher experience in technology development and deployment
  • 3 to 4 years of customer-facing exposure
  • Experience of providing Pre-Sales Demonstrations
  • Experience with SharePoint, SQL, Nintex and BPM tools
  • Power User experience in O365/SharePoint
  • Having migration experience is +
  • Microsoft dot Net & SQL Server understanding
  • Ability to create high-quality functional documentation and strong requirements gathering skills.
  • Consulting – covering all aspects; including presales and supporting the sales team, product demonstrations, analysis, implementation and training of end users utilizing primarily Office 365 or earlier SharePoint versions
  • Excellent Communication skills
  • Strong skills in working with relational databases
  • Strong skills and ability to troubleshoot issues quickly and find solutions to solving them independently in a timely manner
  • Exhibit good knowledge of Microsoft Office, Excel, and other applications
  • Great knowledge of IT processes and willingness to constantly update knowledge
  • Inbuilt ability to multi-task, working on more than one issue simultaneously
  • Able to carry out tasks with little or no supervision

Qualification Required

Bachelor’s in computer application / Computer Science, B. Tech. (IT), MCA, MTech in Computer Science