IT Manager – Cloud Infrastructure
Netwoven is looking for an experienced “IT Manager - Cloud Infrastructure” with a proven track record of managing internal IT infrastructure and a team of IT professionals. The individual will work closely with Netwoven’ s Global Infrastructure team to ensure smooth operations and delivery of client projects.
Server Management: Must have a good understanding of server technologies, Windows Server, SCCM, Active Directory Management, Virtualization, monitoring, and optimization
Cloud Management: Must have thorough knowledge on Deployment of Azure Resources, Cost Analysis, Service monitoring, work with corporate security compliance deployment, project onboarding and offboarding of resources,
Vendor Management: Will be responsible for establishing strong partnerships with vendors and set clear expectations, negotiating access agreements, establishing service level agreements and ensuring contracts are in place to support the services provided by the infrastructure team
Establish Standards and Procedures: Should have a clear vision of corporate goals and objectives while establishing standards that ensure the technical team work together in a consistent manner. Define the internal process, oversee the functioning and assume responsibility and accountability for service uptime. Must maintain clear communication with management and must take prior approval for every new standards and procedure
Oversee IT Department: The position plays a large role in the management of Netwoven’s s IT department as a whole. Drive IT Help Desk daily activities, prepare for routine maintenance, keep a record of asset inventory, maintain data collection of performance metrics, service levels, planned and unplanned outages.
IT Strategy and Budgeting: Will be responsible for Internal IT strategy, internal adoption, infrastructure upgrade planning and budgeting, provide appropriate justification for purchases, monitor expenses and maintain transparency & communication with higher management.
One or more of these certifications is a must:
o Microsoft 365 Certified Teamwork Administrator
o Microsoft 365 Certified Enterprise Administrator
o Microsoft 365 Certified Messaging Administrator
o Microsoft 365 Certified Communication Specialist o Microsoft 365 Certified Azure Security Engineer
o Microsoft Certified Azure Administrator
Microsoft Messaging & Communications Platform:
o Microsoft Exchange, Skype For Business and key Office 365 services – Teams, Skype for Business Online and Exchange Online
o Teams voice and communication, Direct Routing and Telephony
o Teams Governance and Azure Active Directory Group administration.
o Migration of On-prem and 3rd party Messaging & Communication to O365
Microsoft Enterprise Mobility and Security (EMS):
o Azure Active Directory Premium o Conditional Access
o Identity Protection o Azure Information Protection
o Microsoft Cloud App Security
o Retention and In-Place Hold o Intune and Mobility Management
o Risk-based access and protection
Core Infrastructure & Migrations o PowerShell Automation :
o Active Directory, ADFS, and 3rd Party Identity providers.
o Knowledge of Azure Infrastructure, IAAS and PAAS o SCCM, Intune, 3rd Party MDM solution, Deployment Services.
o Knowledge Office 365 audit and management
o ITSM, Service Now
o Quest Notes Migrator and/or Binary Tree
o Quest Migration Manager/Binary Tree for AD Domain migrations expertise a plus
o AvePoint SharePoint/OneDrive migrator
o BitTitan Migration Wiz for Email/OneDrive Migration
o Windows PowerShell, GraphAPI, Graph Explorer
Bachelor’s in computer application / Computer Science, B. Tech. (IT), MCA, MTech in Computer Science