Netwoven built a package tracking and notification platform, integrating multiple internal and external systems, for one of the largest wine logistics companies in North America. Netwoven’s integration of logistics stages improved warehouse speed, accuracy, and efficiency by seamlessly integrating processing with a variety of shipping carriers. The solution also provided customers the ability to track their order as it departs the warehouse and while in transit. Branded white-labeled notifications both keep customers updated while delivering targeted retailer specific marketing campaign assets and calls-to-action. This powerful solution has both reduced overall order delivery times and greatly improved overall customer satisfaction.
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