The customer sought to protect some of its most sensitive information by implementing Sensitive Information Protection (SIP) labeling on its documents using Microsoft Information Protection. Netwoven was chosen to spearhead the SIP project. While testing the SIP labeling and functionality, they found that when using SIP labels, some of the co-authoring functionality with Office documents did not work as expected.
Netwoven reached out to Microsoft, and the co-authoring fix was planned to be released in the Microsoft 365 Apps Semi-Annual Channel (SAC) release in approximately one year and would be available in the Monthly Enterprise Channel (MEC) release in the next six months. At that time, the company was updating its Microsoft 365 Apps annually using SAC. They decided to investigate moving to the MEC monthly update cadence to reduce the risk of not protecting its sensitive information on time, and to meet the SIP global rollout deadline they committed to.
Netwoven was chosen to spearhead the assessment to move to MEC due to its expertise in Microsoft technologies. Netwoven’s task was to perform a comprehensive analysis of the company’s challenges of moving to MEC by analyzing and providing guidance on the following:
Netwoven’s analysis and guidance found that the company was well prepared to update to MEC and could benefit in other ways from the update. They recommended the move to MEC.
Following Netwoven’s recommendation, the company’s stakeholders decided to move forward with the move to MEC. Again, Netwoven was chosen to lead the project to move the company to monthly updates. The project had several components, including:
With the initial update, the company reached its goal of rolling out to 90% of company devices, three weeks earlier than expected, and on budget. With the initial rollout, the company encountered some Office issues that were resolved quickly due to the preparedness of IT and helpdesk, and the quick support of Microsoft.
The company reaped substantial benefits from moving to the Monthly Enterprise Channel. In addition to clearing the way for the global rollout of SIP, other benefits were, and still are, being realized: