Business Process Management

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According to Gartner, the Business Process Management (BPM) market is evolving into intelligent business process management (iBPMS), adding more emphasis on support for greater system and human intelligence within business processes. Capabilities such as “what if” process simulation, optimization and the ability to gain insight into process performance have been included in many BPMS offerings for several years. iBPMS has added enhanced support for human collaboration, integration with social media, mobile access to processes, more analytics and real-time decision management. BPM combines people, process and technology to improve organizational performance and customer value. The key intent and ultimate goal of iBPM is to foster communication and establish optimal businesses processes. You want to understand how work is performed today and/or how your organization wants to efficiently and effectively work in the future. In addition, continuously review business processes to ensure they are meeting the goals and objectives of your organization through well-defined metrics. Our services include:

  • BPM Strategy and Roadmap Definition
  • Business Process Re-engineering
  • Technology Assessment
  • Implementation