Field Service Automation

Three Ways that CRM Can Boost Brand Loyalty

“If you want loyalty, get a dog” – Grant Fairley With apologies to cuddly pooches everywhere, cultivating[...]

Read More

Dynamics 365 for Field Service enables your team to turn service calls into strategic advantage. It comes with great feature set such as optimized scheduling, Service Agreements, Inventory Management and Mobile Productivity Apps. Dynamics CRM for Field Service equips your dispatchers with super-charged scheduling, equips your mobile workforce with real-time customer information, ability to use barcode & RFID, ability to process credit card readers and process work orders including signature collection remotely. We at Netwoven help analyze and deploy customized business process mapping, rapid development, training and support for end users to get the your team instantly productive. Our services include consulting, roadmap development, implementation, quality assurance, maintenance, integration and migration. Below is a summary of our capabilities:

  • Work Order Scheduling
  • Resource Planning
  • Service Agreements
  • Inventory Management
  • Field Service Mobile App Configuration
  • Customer Communication Setup using Email and SMS Notifications
  • Customer Portal
  • Workflows and Rules
  • Reports & Analytics