Microsoft Dynamics 365 Services

With Microsoft Dynamics 365, your digital transformation is inevitable. Quickly, create new opportunity across your organization with customer data and customer management handled in a single platform. Microsoft Dynamics 365 enables intelligent business application run their entire business while improving customer engagement.

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Dynamics Deployment and Configuration

Dynamics 365 Deployment and Configuration

With increased collaboration and communication comes increased efficiency, improved productivity and reduced costs. Dynamics 365 provides tools and technologies to manage your data, business processes and reports & dashboards in one collaborative platform. Configuring the system to your organization needs and processes is a key ingredient to a Dynamics CRM Deployment and is a critical component to the success of the organization’s CRM efforts.

Our services for Deployment and Configuration include:

  • Dynamics 365 Online Setup.
  • Dynamics CRM On Premise Deployment.
  • Entity View and Form Setup.
  • New Entity and Attributes or configuring existing ones.
  • Charts and Dashboards.
  • Email Templates.
  • Workflows.
  • Business Rules.
  • SLAs.

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Dynamics Custom Development

Dynamics 365 Custom Development

Dynamics 365 modules can be highly customized for your needs or we can create custom modules from scratch. Before any customization, one should know the alternatives and the implications of customization. Often customization needs can be solved using existing Out Of The Box (OOTB) options or with third party products. Our team of experts has worked with many organizations to ensure that they choose the right path. Below is a summary of our capabilities and services:

  • Plugin development
  • Custom Workflow Activities
  • JavaScript Customization using Client SDK
  • Custom HTML Web resources
  • Integration with other applications or data sources
  • SSRS Reports & Dashboards
  • Power BI Dashboards
  • Data Warehousing

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Dynamics Managed Dervices

Dynamics 365 Managed Services

Sometimes you just don’t have enough resources to manage your Dynamics CRM/365 applications or you are just starting out with Dynamics 365 and need some additional support. Netwoven has managed different size of Dynamics 365 projects. As a Microsoft Gold Partner, our technical and client support team are all certified in Dynamics 365. Our services include:

  • Level 1 support for simple setup and configuration
  • Level 2 support for advanced customization
  • On premise deployments
  • Migration from Other CRM Applications such as Salesforce, Zoho, Excel based processes
  • Integration with other applications or databases using SSIS or Scribe packages

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Dynamics Migration and Updates

Dynamics 365 Migration and Upgrades

Dynamics 365 has been evolving adding new features every release and every year two major releases are rolled out. Migrating from other systems (Salesforce etc. ) to Dynamics CRM or upgrading from older versions (Dynamics CRM 3.2, 4.0, 2011, 2013) requires a well-defined plan. Netwoven has worked with many organizations to migrate content to Dynamics 365 and has come up with a proven process and can execute it successfully. Below are some of the repositories we have migrated to Dynamics 365/CRM 2016:

  • Salesforce
  • Spreadsheet Database
  • Upgrade from Dynamics CRM 4.0
  • Upgrade from Dynamics CRM 2011/2013

Our well-defined methodology takes our clients through a well-defined migration & upgrade path resulting into timely and on-budget implementation.

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Dynamics Integration Services

Dynamics 365 Integration Services

Dynamics 365 has powerful platform and SDK that can be used to bring data from or push data to other systems. This enables us to provide your sales and marketing team a 360-degree view of your customers, real time visibility into inventory, and automated process to push sales order to your ERP Systems etc. Netwoven has successfully completed both one way and two integrations with external systems for multiple clients to reduce number of touchpoints and switching between applications and to increase the team productivity. Our services include working with following integration technologies:

  • SSIS packages
  • Dynamics 365 Plugins
  • Microsoft Flow
  • Azure Service Bus
  • Scribe Packages

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What Customers Say

  • We work closely with Netwoven for deployment of crucial software including CRM, and other custom software
    Hanh Troung
    CRM and ERP Application Developer
    Abaxis Global Diagnostics