Microsoft 365 Managed Services

Outsource your Microsoft 365 projects to Netwoven and save time, money, and resources within your IT department

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Microsoft 365 Managed IT Services

Netwoven’s best-in-class managed IT services offer you maximum benefits at optimized costs

For any modern enterprise, the best way to enhance productivity, increase efficiency and enjoy a competitive edge is by migrating workloads to the cloud and optimizing the cloud environment. Netwoven’s comprehensive managed IT services offer the perfect tools and processes to assist you in your cloud adoption journey securing your organization’s digital transformation. As a Microsoft Certified Gold Partner, we have decades of experience and expertise in Microsoft services and solutions to manage your Microsoft 365 environment efficiently, with a focus on world-class security, adoption, compliance, and policy, user, and device management.

Why is Netwoven the perfect Managed Services partner for you?

Why is Netwoven the perfect Managed Services partner for you?

As a leading Microsoft Tier 1 Cloud Solution Provider with many proven competencies and offering a wide range of flexible plans and 24x7 support, we are perfectly positioned to be your trusted managed services partner. Our comprehensive solutions and plans are built to eliminate organizational hurdles and inefficiencies resulting from resource limitations and the absence of maturity in IT practices.

What you get from Netwoven’s Managed services

  • Round-the-clock support
    Our support team is at your disposal 24x7 over phone, email, or chat
  • Assured ROI
    With our expertise and experience in the Microsoft platform, we ensure complete value from your Microsoft 365 investment
  • Focus on your core business
    While we manage your cloud environment, you and your IT team can focus on your business goals.
  • Plans that fit your budget
    Our flexible plans are built to meet your organizational demands and budget, with a multitude of options for your Microsoft 365 managed services.

Solutions for All of Your Needs

Our offerings include:

  • 24x7 comprehensive support & help desk
  • Adoption and Change Management
  • Dashboard reporting
  • User & group management
  • Policy & compliance management
  • Microsoft Teams & SharePoint Online configuration
  • Security, identity, and governance monitoring
  • End-point security
  • Backup services

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Netwoven Cloud Managed IT Services Offerings

Netwoven Cloud Managed IT Services Offerings

Our offerings include customized workshops, assessments, and data migration services that focus on user adoption, security & compliance, and device management and help you build the right digital transformation strategy for your business.

Netwoven offers two types of IT managed services

  • Microsoft 365 Managed Service
  • Infrastructure Support as a Service
    • Microsoft 365 Managed Services

      M365 Bronze
      Tier 1

      Proactive monitoring and 24x7 operational support of Microsoft 365 environment

      ~

      Office 365 account management

      ~

      Support accessed via trouble ticket system

      ~

      10 Hours a week of support

      ~

      Four-hour SLA for response to trouble ticket

      ~

      IT security assessment

      M365 Silver
      Tier 2

      includes everything in Bronze Plus

      +

      Behavioral insights into M365 workloads

      ~

      20 Hours a week of support

      ~

      Two-hour SLA for response to trouble ticket

      M365 Gold
      Tier 3

      includes everything in Silver Plus

      +

      Advanced learning and usage of M365 workloads

      ~

      40 Hours a week of support

      ~

      One-hour SLA for response to trouble ticket

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Infrastructure Support as A Service (ISAAS)

Infrastructure Support as A Service (ISAAS)

Netwoven's IT Infrastructure Support Services and solutions transform your business operations by helping modern enterprises be ready for future innovations, while saving costs.

Our ISAAS offerings cover the following.

  • Includes everything in M365 Gold Plus
  • Configuration and continuous monitoring of Intune mobile app protection for phones and tablets
  • Enroll PCs into device management and require compliant PCs
  • Threat monitoring and escalation
  • Configure and monitor Microsoft Defender
  • Configure Microsoft Defender for Identity
  • Configure MFA and conditional access for guests, including Intune mobile app protection
  • Enable Configure and manage Threat protection
  • Implement and monitor Cloud App Security
  • Optimize client network for cloud connectivity
  • Monitor and improve Microsoft Secure Score

Contact us

Susan Lang
I can’t imagine trying to initiate Microsoft 365 without Netwoven’s support. The team was competent and responsive to meeting our needs and stayed within our budget.
Susan LangPresident & CEO, Lime Connect
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Find out how we can help you with your organization’s digital transformation journey.

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