This is a 6 month contract at the moment with a possibility of an extension.
- Monitors and acts on ServiceNow cases and/or issues reported from end users to group mailbox.
- Provides direction to end users on how to use the solution.
- Troubleshoots and resolves bugs, either by configuring fixes or working with development team to develop fixes.
- Gathering and documenting new requirements using Azure DevOps user stories.
- Configuring solutions or working with development team to develop solutions.
- Testing bug fixes and solutions for new requirements.
- D365 Sales,
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